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    • Contact us

    5 Rupniecibas Street
    Riga, LV-1010, Latvia

    Phone: +371 6 7331878

    Fax: +371 6 7338628

    Technical service:

    +371 6 7324438

    Request form

 

Services

Solution support

  • Support of complete infrastructure or individual components (servers, firewalls, etc.);
  • All requests are registered in ServiceDesk database and processed according to procedures;
  • Single point of contact with experienced engineer on duty accepting calls and emails;
  • Use of system & network monitoring tools to detect possible problems as early as possible;
  • Internal procedures are ISO9001:2008 compliant;
  • Outsourcing processes are constantly monitored and corresponding procedures are being regularly updated to meet SLA requirements for each individual client.